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For IntuiFace Version 5.1 or Earlier: Deleting analytics records

    Automatic Record Deletion

    There are two circumstances under which your analytics data will be automatically removed from the IntuiLab-hosted cloud-based analytics database:

    • Composer Free and Composer Pro accounts: These accounts have access to 1 days worth of data. Data collected more than 24 hours prior to a download attempt will be deleted.
    • IntuiFace accounts with at least one Composer Enterprise license: These accounts have access to 365 days worth of data. Data collected more than 365 days prior to a download attempt will be deleted.

    Manual Record Deletion

    Intentional data deletion is also possible. This may be particularly valuable for Free and Pro Edition users who collect an excess of 65k records in a single day, exceeding the row limits of Microsoft Excel.

    • Open Management Console.
    • Access the Records Filter panel
      • Free and Pro Edition accounts: At the bottom of the page, click the link "Download data for the last 24 hours."

        FreeProAnalytics.png
      • Enterprise Edition accounts: At the bottom of Management Console, click the Analytics button

    • Configure the filter to identify which records you wish to delete
      • Information about filter creation is here.


    • Click the Delete Analytics button and confirm your deletion request in the pop-up.